“If You Only Knew the Power of the Dark Side”

Within-Person Fluctuation in Need Frustration, Burnout & Turnover Intentions | Interactive Research Dashboard

Who built this

About the Researcher

A quick introduction to the person behind the numbers, and where to find more of his work.

Demetrius K. Green

PhD Candidate, Industrial-Organizational Psychology

Psychometrics Lab · North Carolina State University

Biography

Demetrius K. Green hails from Ingleside, North Carolina. He earned his bachelor's degree in psychology from North Carolina State University before pursuing doctoral studies in the Psychometrics Lab under Dr. Adam W. Meade. His expertise spans modern and advanced psychometric techniques applied in both academic research and industry projects. Within data science and people analytics, he has built and deployed machine learning models for predictive analytics (e.g., ensemble methods and joint models for survival data) and natural language processing (e.g., sentiment analysis and recommendation systems). He works primarily in Python, R, and SQL on Unix-like systems and has delivered solutions for multinational organizations using platforms such as H2O.ai, Hugging Face, and PyTorch.

Demetrius has also designed, optimized, and managed data lakes and warehouses at petabyte scale, implementing ETL/ELT pipelines with open-source tools (Hadoop, Airflow, dbt, Docker, Spark) and proprietary platforms (AWS, Databricks, GCP, Snowflake). His industry experience spans private consulting, banking, and retail, where he has architected cloud-based data solutions and incorporated AI-enabled tooling to ease CI/CD friction while adhering to sound data governance principles. He integrates academic-level rigor with technical innovation to build robust, scalable data systems while embodying the role of a modern full-stack data scientist and engineer.

What's next: starting a technology consultancy, collecting AI engineering certifications, self-hosting a home media server, learning music theory for guitar, and becoming a fully licensed massage therapist.

Background

The Study

Burnout and unmet needs don't just vary across employees; they fluctuate within the same employee across the workday. This study asks: do those within-day fluctuations predict when employees are most likely to think about quitting?

Conceptual research model: within-person need frustration and burnout predicting turnover intentions, with between-person moderators

Conceptual model. Variables measured at three points per workday (L1, within-person) are shown above the dashed line; stable employee characteristics (L2, between-person) below. The outcome is turnover intentions at each measurement point.

Why does this matter? Most research on burnout and turnover measures employees once or twice. Measuring three times daily reveals how the workday itself shapes withdrawal thoughts, and which employees are most at risk, hour by hour.

Study design

Three-wave experience sampling (ESM) design: participants completed surveys at the beginning, middle, and end of a single workday. Multilevel modeling (HLM) with random slopes partitions variance into within-person (L1) and between-person (L2) components. Primary outcome: turnover intentions assessed at every time point.

Who participated

The Sample

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Participants
 
analytic sample
Observations
 
ESM surveys completed
Mean Age
 
years (SD ...)
Surveys per day ?
3
Beginning, middle, end of shift

Recruitment funnel

Sample notes

Knowledge-worker convenience sample recruited via CloudResearch and departmental listservs. Inclusion criteria: full-time employment, primary use of a computer for work. Exclusions: incomplete ESM phase or failed data quality screens (n = 15).

Relationships between variables

Correlations

When employees feel more fatigued or frustrated at one time point, do they also think more about leaving? These correlations show how the study variables move together, both within a person across the day and between employees.

Within-person correlations (rmcorr): how each variable tends to move together within the same employee across time points. Values marked * are statistically significant (p < .05).

Even within the same employee, physical fatigue (.31), emotional exhaustion (.22), and competence frustration (.19) show the strongest same-timepoint associations with turnover thoughts.

Methods

Within-person correlations use repeated-measures correlation (rmcorr; Bakdash & Marusich, 2017), which partitions between-person variance before estimating the within-person association. Between-person correlations are Pearson correlations of individual means. * p < .05.

How much variance is within vs. between employees

The Variance Story

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ICC for Turnover Intentions
 
between-person variance
Within-person variance
 
the part that fluctuates daily

Bars show the proportion of each variable's variance attributable to stable between-person differences vs. within-person fluctuation across the workday.

79% between, 21% within. Employees differ substantially in their baseline turnover intentions, but the remaining 21% fluctuates within the same person across the day. That fluctuation is what the within-person predictors in this study explain.

Intraclass correlation (ICC)

ICC = between-person variance / total variance. ICC = .792 for turnover intentions, estimated from the unconditional means model (M0). High ICC indicates stable trait-like differences; the remaining within-person variance (21%) is the portion the L1 predictors can explain.

ICC barchart by construct

Publication figure: ICC by construct.

Scale validity & common method bias

Measurement

Before testing the main hypotheses, we confirmed that each scale measured what it was designed to measure and that results were not inflated by same-source measurement artifacts.

Within-Person Model (L1)
--
CFI  ·  RMSEA
Between-Person Model (L2)
--
CFI  ·  RMSEA
Common Method Bias
--
Marker variable test passed
Metric Invariance
--
Loadings stable across waves

Marker Variable Correlations

Each bar shows how strongly a study construct correlates with the marker variable (a scale chosen for high common method susceptibility but no theoretical link to the outcomes). Near-zero correlations indicate common method bias is not inflating results.

What the marker variable technique shows: An independent LRT comparison confirms the baseline model is statistically indistinguishable from the model that explicitly models common method effects (p = --). Factor loadings are also stable across the three daily waves (metric invariance; p = --), ruling out wave-specific measurement drift.

Fit index thresholds

Acceptable fit: CFI/TLI ≥ .90; RMSEA ≤ .08; SRMR ≤ .10. Both models exceed the CFI .90 threshold and fall within RMSEA bounds.

Marker model LRT comparison

Method-U adds marker cross-loadings; Method-R additionally constrains factor covariances. A non-significant LRT (p = 1.00 for Method-R vs. Method-U) confirms the baseline is unbiased. The marker variable used was ATCB (turnover cognitions measured with an alternative format), chosen for high common-method susceptibility with no unique theoretical role in the outcome.

Metric invariance across waves

Interactive

Model Explorer

The analysis built a series of models, each adding predictors to explain more variance. Select any model to see how well it fits and which predictors it includes.

Fixed effects

Predictor Estimate SE p 95% CI

Model sequence & shading

M0: unconditional means (ICC only). M1: fixed time trend. M2: random slope for time. M3: L1 within-person predictors. M4: L1 + between-person means. M5: L1 + L2 study variables (breach, violation, job satisfaction). M6: M5 + covariates (work hours, remote, shift). M7a/M7b: meeting-load interactions. Row shading: p < .05 (light red), p < .01 (medium), p < .001 (dark).

How large are the effects?

Effect Sizes

Standardized coefficients show the relative size of each predictor's effect, allowing comparison across variables on different scales. Points to the right of zero indicate positive associations with turnover thoughts.

Focal predictors only. Structural controls (intercept, time trend, between-person meeting load, recruitment source) are excluded from this plot; full fixed-effects tables including all terms are available on the Model Explorer tab.

Between-person chronic fatigue and exhaustion show the largest effects on turnover intentions. Within-person fluctuations in emotional exhaustion and physical fatigue still carry meaningful moment-to-moment influence.

Standardization & publication figure

Coefficients standardized using pooled SD. Error bars are 95% CIs. The publication forest plot below shows Model 5 effects with full variable labels.

Forest plot of standardized MLM effects

Publication figure: standardized effects with 95% CIs (Model 5).

Results summary

Hypothesis Scorecard

The study tested 17 directional hypotheses about how burnout, need frustration, and contract-related perceptions predict turnover thoughts.

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What it means

Takeaways

The findings reframe turnover intentions: withdrawal cognition is not only something employees have; it is something their workday does to them, hour by hour.

Within-day fluctuation
Real
ICC = .792 leaves 21% within-person variance to explain
Key within-day drivers
EE, PF, Comp
Emotional exhaustion, physical fatigue, competence frustration
Strongest between-person effects
Burnout (PF/EE)
Chronic levels dominate the between-person picture
Practical implication: Within-day burnout signals (fatigue, exhaustion, competence threat) function as leading indicators of withdrawal cognition. Interventions that reduce daily load spikes may attenuate turnover risk beyond what trait-level assessments can detect.
Three qualified findings:
  • PC Breach was supported at p = .050 (boundary significance). Effect is directionally consistent but should be replicated.
  • Cognitive weariness (between-person) showed a negative coefficient, contrary to the predicted direction. CW and EE are highly correlated at L2; suppression likely inflates the CW estimate.
  • Meeting load moderation (H3a, H3b) was not supported. Meeting count and time did not amplify within-person effects, possibly due to floor effects (knowledge workers with moderate meeting loads).

Study limitations

Power simulations indicated approximately 42% power for the smallest targeted within-person effect sizes (f2 ~ .02). The sample skews toward knowledge workers, limiting generalizability to manual or service-sector roles. Three daily measurement occasions may not capture faster within-day dynamics. Cross-sectional between-person associations cannot establish causality.

Scope & Constraints

Limitations

Seven constraints qualify these findings. They do not invalidate the conclusions but specify where replication, densification, and broader sampling are needed before generalizing further.

Statistical Power
42% of target enrollment
N = 336 against an a priori target of 800. Full power is achieved for medium and larger effects; power drops to approximately .62 to .84 for the PC breach and competence frustration findings specifically. Those two results carry provisional framing accordingly.
Between-person need frustration nulls are undetermined
The study was not powered to detect small between-person effects. Null results for autonomy and relatedness frustration at L2 should be read as undetermined rather than established absences until a fully powered replication is available.
Study Design
Three occasions per day
With only three measurement points, random slope variance is downwardly biased and the intraday trajectory can only be modeled as linear drift. Five or more occasions would unlock stable slope estimation and non-linear trajectory characterization.
Survivorship in the analytic sample
Only participants who completed all three occasions were included. Momentary states that drive same-day dropout are unobservable, placing a survivorship boundary on the within-day inferences.
Measurement
Single-item turnover intentions criterion
A single item precludes internal consistency estimation and within-occasion momentary retest reliability. Measurement error in the criterion attenuates observed coefficients toward zero, meaning the reported effects are conservative.
Two documented administration errors
One physical fatigue item was lost to a survey administration error. Job insecurity and desirability of movement entered as post hoc controls rather than pre-specified covariates.
Generalizability
Knowledge-worker skew
The sample skews educated and majority-remote. The within-day findings may not generalize to hourly, frontline, or manual occupations where depletion mechanisms and exit costs differ substantially from knowledge work.
Recruitment source as main effect only
Snowball and CloudResearch participants were controlled via a main effect in the between-person model. Homogeneity of predictor slopes across sources is an assumption, not a tested finding.
Analytical Approach
Multilevel linear regression applied to an ordinal, skewed outcome
Turnover intentions were measured on a 1-to-5 frequency scale anchored "Never" to "Very often." Psychological scaling research consistently finds that verbal frequency anchors are not perceived as equally spaced: the gap between "Never" and "Rarely" is not the same as the gap between "Often" and "Very often" in psychological units. In this sample, the outcome had a mean of 1.57 (out of 5.0) and a skewness of 2.14, placing the bulk of responses at the floor with a long right tail. Multilevel linear regression assumes an interval-level, continuous, and unbounded outcome with normally distributed residuals; none of those assumptions hold here.

The principled alternative is multilevel ordinal regression via cumulative link mixed models (CLMM). Rather than estimating unit differences in a continuous score, CLMMs model the probability of exceeding each response threshold (1 to 2, 2 to 3, etc.) without requiring equal spacing between categories. They respect the bounded 1-to-5 range, handle floor and ceiling compression without violating residual normality, and produce threshold parameters that are more directly interpretable for ordered categorical outcomes.

The overall pattern of findings reported here is likely robust to this distinction; linear and ordinal approaches tend to agree on direction and significance when effects are not extreme and the scale has five or more categories. However, the specific coefficient magnitudes and their standard errors are best interpreted as approximations. A CLMM reanalysis is the most targeted methodological extension for this line of work.

Future Directions

These constraints define the natural next steps.

01
Densify to 5+ occasions per day
More measurement points across multiple days would enable stable random slope estimation, formal moderation tests, and characterization of the intraday trajectory beyond the linear drift recoverable here.
02
Retest meeting moderation at scale
Managers and high-meeting knowledge workers provide the meeting exposure needed for a fair test. Facet-specific predictors (fatigue, exhaustion) rather than a composite would sharpen the hypothesis.
03
Separate breach from violation by design
The current data cannot adjudicate between breach (cognitive appraisal) and violation (affective reaction). Temporal ordering or experimental vignettes can separate the two components cleanly.
04
Test need frustration mediation paths
Autonomy and relatedness frustration may reach withdrawal through accumulated burnout rather than directly. Mediation designs would test this and reconcile the present nulls with the longitudinal literature.